Minessence eZine No. 14 
  
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L3xicon.com - a web thesaurus and lexicon listing the Minessence Group under values, leadership and complexity

 
September 14, 2002   Keeping You Up-to-Date With Values R&D and Events!
The Value Consultant
What do Value Consultants do? I'll get to that soon. Firstly, why 'value consultant' and not 'values consultant'? When one refers to a person as a values consultant it places an emphasis on the consulting being around values themselves as though they are 'things' - in other words it objectifies values. On the other hand, when one refers to a person as a value consultant, it places emphasis, not on values, but rather on the process of valuing, or attributing value to things. It is my belief that the latter is a more powerful and useful aspect of values exploration. In the next section, below, I look at one model of public participation from the repertoire of the value consultant.

 
Values-Based Model of Public Consultation

If you click on the thumbnail below, you'll see a diagram of a three step model of community participation.

Three Step Participation

A key feature of the model is that three sources of knowledge are recognised as being of equal worth and are specifically included in the process:

  • knowledge based on common sense and personal experience,

  • knowledge based on technical expertise, and

  • knowledge derived from social interests and advocacy.

The model is applied when some new social policy, or decision that will affect the community or people in an organisation, has to be made. Ideally, a representative group are drawn from the public, or the organisation, at random (citizens) - they are the main source of the common sense and personal experience knowledge. Relevant special interest and advocacy groups are involved to the extent that they suggest experts who should provide input to the process, otherwise they are observers, rather than participants, in the final decision making process. Experts make presentations, run workshops, etc. - using appropriate methods to educate all participants in the issues involved. Sponsor groups (those funding, on in other ways resourcing the process) are present, and have input to the process, though only in the first two steps - in the last step they remain observers.

The whole process is facilitated by one or more value consultants whose role is: 

  • Step 1 - elicit the priority values of all participants and establish the shared priority values of all (i.e. identify the common ground). The AVI is a powerful tool for facilitating this process.

  • Step 2 - identify the values that are addressed by each possible option and provide participants with this information, explicitly showing how the values links were made.

  • Step 3 - the public representatives (citizens) evaluate the identified options based the value priorities established in step 1. A recommendation is made to the sponsoring body.

The best way to become familiar with this process is to experience it. Contact your nearest value consultant if you want to participate. 

After-word: This is a great process for building social capital in the community.

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13 October, 2008